Hard drive crashed? Computer died, and you forgot to keep regular backups? Don’t worry, we’re here to help!

We deal with dying or dead hard drives every day, and provided your drive is still spinning, we can usually retrieve the data within 24 hours, for just £59! What’s more, if we recover the data to a new, compatible hard drive we’ll put it right back into your laptop and we can often have it up and running again, as if it never happened.

If your computer is slow for absolutely no reason, or strange things seem to be happening, this can often be the cause as it makes the operating system unable to access things it needs; the effects can be as obvious as the system not booting, or, as one customer found out, can all start from being unable to print.

A non-spinning or intentionally (or accidentally) erased drive is a different matter however, in the case of a drive that does not spin, we need to pass the drive on to a specialist facility, in which case the cost and time taken rises substantially.

Please remember, our services are no substitute for proper backups! Backup utilities are built into every modern version of windows and Mac OSX, so don’t neglect them if you value your data! If you provide us a backup after drive failure we can get the job done faster, cheaper, and with a much higher success rate. Cloud services can also assist in preserving your data; iCloud, Onedrive, Google Drive, Dropbox, and others can sync your data with the cloud for a usually low monthly fee, and save the heartache of losing your precious family photos or documents.

For mission-critical devices we recommend using image-based backup solutions, such as Macrium Reflect or Veeam – they both have free versions that can run basic backups, and paid ones that can be stored on a NAS or portable USB drive, and in some cases then be uploaded to the cloud to ensure you never have to worry about losing it all.